FAQ

Where are you located?
Sandton, Gauteng

What are your payment methods?
We accept the following payments methods: via MasterCard/Visa, EFT, Cash Deposit.

What are the delivery options and cost?
We use a courier service which will show you the tariff whilst placing an order.

When will I receive my order?
Your order will normally be with you within 7 days of receipt of your payment.

What do I do if my order has not arrived within 7 working days?
Log into your account and assess that it has been dispatched. If it has and you have still not received the order then e-mail us at orders@kappalamda.co.za for assistance.

How do I make changes to an order I’ve already placed?
Email us at orders@kappalamda.co.za and we’ll gladly assist you. Please, include order reference number and your contact number.