Terms and Conditions
Welcome to www.kappalamda.co.za. This website is owned and operated by Kappa Lamda (Pty) Ltd.
Any persons using, reading, and/or purchasing products on this website agree that access to and the use of this site are subject to the following terms and conditions.
Detailed description of products and services:
Kappa Lamda (Pty) Ltd is a business manufacturing handmade fabric pots in South Africa.
You must be 18 years or older to purchase products from this site. By using this website, you agree that you are at least 18 years of age and also agree to the following terms and conditions.
In order to access our products, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to buy the products. You agree that any information you provide will always be accurate, correct, and up to date.
You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our website. Accordingly, you are responsible for all activities that occur under your account/s.
We accept electronic bank transfer (EFT), Mastercard, Visa Card and direct deposit. Details of the Kappa Lamda (Pty) Ltd bank account will be available on your invoice sent via email. Using our shop will send an automated invoice response as soon as the request has been accepted by Kappa Lamda (Pty) Ltd.
Card acquiring and security
Card transactions will be acquired for Kappa Lamda (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Kappa Lamda (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Subject to receipt of payment, requests will be processed within 24 hours during week days being Monday to Friday and delivery/tracking number will be confirmed by way of email. Your order will normally be with you within 7 days.
Return and Refund Policy
If you’re looking to return or exchange your order, we’re here to help! We accept returns or exchanges within 14 days of receiving your order. You can return your product for a replacement free of charge or a refund to the original payment method but keep in mind that in that case you will have to cover delivery costs.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or replaced unless defective.
- Returned items must have tags still on and have not been used.
Refund and Replacement Procedure
If you want to return or replace your items you must log into your account and message us quoting your delivery note number, order number and invoice number via the contact us form or with an email at email@example.com and we will arrange for the collection of the items to be returned/replaced. Upon arrival we will examine the items and arrange for replacement/refund immediately.
Kappa Lamda (Pty) Ltd, the Kappa Lamda (Pty) Ltd logo, and all other trademarks, service marks, graphics and logos used in connection with the Website, Products, and Services, are trademarks or registered trademarks of Kappa Lamda (Pty) Ltd, or Kappa Lamda (Pty) Ltd’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website, Products, and Services, may be the trademarks of other third parties in which case such license is for the exclusive benefit and use of us unless otherwise stated, or may be the property of their respective owners. Your use of the Website grants you no right or license to reproduce or otherwise use any Kappa Lamda (Pty) Ltd or third-party trademarks. Likewise, you grant no right or license to reproduce or otherwise use any of your trademarks, service marks, graphics and/or logos, unless expressly authorized by you.
In the case of a user who may infringe or repeatedly infringes upon the copyrights or other intellectual property rights of Kappa Lamda (Pty) Ltd or others, Kappa Lamda (Pty) Ltd may, in its discretion, terminate or deny access to and use of the Website, Products, and/or Services. In the case of such termination, Kappa Lamda (Pty) Ltd will have no obligation to provide a refund of any amounts previously paid to Kappa Lamda (Pty) Ltd to any person in respect of any such termination.
Limitation of Liability of Kappa Lamda (Pty) Ltd, its Suppliers and its Licensors
Under no circumstances shall any party, its subsidiaries and affiliates, their respective directors, officers, employees or agents, and other representatives, be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to lost profits and business interruption, whether in contract or in tort, including negligence, arising in any way from the use of the Website, Products, Services, and/or the Contents thereof, or of any hyperlinked website even if such party is expressly advised of the possibility of such damages. With the exception of damages related to legally proven or admitted intellectual property infringement caused by Products and/or Services as delivered by a party without any third-party content, in no event shall a party’s liability exceed the total sums received by Kappa Lamda (Pty) Ltd from you during the twelve (12) month period immediately prior to the date the damages first occurred.
The configurations and specifications of the Website, including without limitation all content there available, the Products, and the Services may be amended and/or updated from time to time, at the sole discretion of Kappa Lamda (Pty) Ltd. You are bound by any such changes or updates, unless such changes materially diminish the functionality and value of the Website, Products and/or Services. Configurations and prices of the Website, Products, and/or Services are subject to change at any time, and Kappa Lamda (Pty) Ltd shall at all times be entitled to modify configurations, fees, prices and quotations.
Kappa Lamda (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Kappa Lamda (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and (Kappa Lamda (Pty) Ltd) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Kappa Lamda (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Kappa Lamda (Pty) Ltd (private company) based in South Africa trading as Kappa Lamda and with registration number 2020/496625/07 and Lesley Freeman & Konstantinos Angelopoulos as directors.
Company Contact Details
Kappa Lamda (Pty) Ltd
Contact person: Lesley Freeman – Costas Angelopoulos